FAQ

WHERE TO RETURN PARCEL?


Return Parcel Address:
Shinzui Marketing
6650 NE Mt. St. Helens Ave
c/o  MYP-DBZG
Portland, OR 97252

E: Info@unicgift.com
T: +60146656548

"Happy customer makes us happy"

 

 

 

HOW DOES SHIPPING WORK?

UnicGift partners with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Thailand, Tibet, China, India, etc. via our partnership with USPS.

Our normal shipping time range from 7-14 working days depending on location. Because we ship directly from our partners in these countries, your item may take 1-3 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way (please email us for tracking)  :)

If you're worried, we always have express shipping with DHL Express and usually it takes 3-8 days.

We offer international shipping options too - no matter where you are, you can buy from us!

**COVID19 UPDATE: all shippings are delayed significantly , please contact us for more info at info@unicgift.com

We still ensure that you will get your product no matter what, shipping times are just delayed by 1 week

WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us right away and we'll help guide you through the process - we'll send you a prepaid mailer to send the item back.

HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?

Send us an email info@unicgift.com and we'll get back to you as soon as we can.